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PaperCutz FAQ

Frequently Asked Questions

Here are answers to the most common questions our customers ask. Expand a topic below to learn more.

How long does delivery take?

Standard UK delivery takes 2–3 working days. For full details, see our Delivery Information page.

How do I return an item?

You can return items within 30 days. Please review our Returns & Refunds guide for instructions.

What does GSM mean?

GSM stands for grams per square metre and measures paper weight. See our Paper Weights Guide for details.

What are A‑sizes?

A‑sizes are the most common paper dimensions. Learn more in our Paper Sizes Guide.

Which paper type should I choose?

It depends on your project. Gloss, matte, silk, and textured papers all have different effects. See our Paper Types Guide.

Can I print on your card stock?

Yes, but check your printer’s GSM limit. For tips, see our Printing Guide.

How can I contact you?

You can reach us by phone, email, or online form. Visit our Contact Us page for details.