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Help Centre & FAQ

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Frequently Asked Questions

How Can I Track My Order?

If your order was booked for delivery by courier, simply check your email account and you should have received an email from the courier with all the details required.  If not then you can email [email protected] we will be happy to help. Click here to see Courier Help Page

What time will my delivery arrive?

If your order was booked for delivery by courier, the courier will send an email on the delivery day with a 1 hour window time slot that you will receive your order in.

Is the product I want in Stock?

We endeavor to stock all of our items at all times. If it's really urgent, you can contact our sales team on 0161 231 1238 who will be happy to let you know if we have the stock available.

I'm buying for a school, can I pay on credit?

Yes you can pay on credit, please click here to find out more.

Can I get Card Pre-Creased?

Yes, we have a big Card Blanks Category where you can buy pre-creased card blanks, and we also have a Crease to size category where you can pay to have any card or paper creased to a bespoke size.

Can I get my paper or card cut to size?

Yes you can get your paper or card cut to size, please click here to view the cutting service we offer.

Can I print on ...?

Please click here for our printing guide or you can call 0161 231 1238 and we will be more than happy to help you.

What does GSM Mean?

GSM stands for Grams per Square Metre. Generally this means the higher the GSM number, the heavier the paper. Click here to find out more

What does Micron mean?

Micron is the thickness in Millimetres (mm). 1000 micron is equal to 1mm thick. Click here to find out More

How do I return my order?

Please click here to find out More

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